Last updated 30/09/2026
Acceptable Use Policy
Conditions of Use
You agree that you shall not:
- Attempt to copy, derive from, or reverse-engineer this Website for public or private use.
- Engage in any digital attacks against Cooke Industries or our hosting provider, including breaching (or attempting to breach) our security measures with intent to cause harm to Cooke Industries, our clients, or our hosting provider.
- Use the Website in any way which could be considered unintended.
Prohibited Uses
By visiting this Website, you hereby agree to not use our service:
- In any way that violates any Australian state or federal laws or regulations, or any international laws or regulations, particularly but not exclusively those pertaining to the use or distribution of data, including personally identifiable information, trade marks, or any exchange between yourself and Cooke Industries made in confidence.
- For the purpose of exploiting, harming, or attempting to exploit or harm, any persons in any way, including using this service to distribute or solicit, or attempt to distribute or solicit, any personally identifiable information, compromising or inappropriate imagery, or otherwise distasteful/illicit content.
- To transmit, or facilitate the sending of, any advertising or promotional material, including unwanted e-mail communications (“junk” or “spam”), or other solicitations.
- To send Cooke Industries any malicious files or scripts, or links to websites containing malicious files or scripts, which fall under the general umbrella of malware (viruses, keyloggers, trojans etc.).
- To impersonate, or attempt to impersonate, a person, business, organisation, government body, or any other entity, including but not limited to:
- Using or disclosing email addresses or phone numbers to facilitate such impersonation; or
- Communicating with Cooke Industries on behalf of an individual or entity without their consent.
- To knowingly transmit inaccurate personal information, or any other false data, including fraudulent claims about a) the condition of a product(s), or b) service(s) provided (or lack thereof), with the intent of exploiting Cooke Industries, our clients, or our partners for monetary gain.
- To harvest, use, or disclose email addresses, phone numbers, or other private information associated with any individual or entity without authorisation.
- To undertake any action that inhibits the functionality of this Website, including Distributed Denial-of-Service Attacks (DDoS), or that which restricts the use of the Website to other Cooke Industries clients.
- To engage in conduct that may harm the image of Cooke Industries, our clients, our partners, or other users of the service.
- To provide or distribute false testimony about Cooke Industries, member(s) of our staff, our products, our clients, or our partners.
Intellectual Property Rights
The Website and its original content, features, and functionality, are owned by Cooke Industries and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not modify, reproduce, distribute, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Website without the prior written consent of Cooke Industries.
Images provided to Cooke Industries for use in our marketing, including this Website, remain the intellectual property of their owners, and are used under exclusive license or agreement.
Security
Our Website submits forms over HTTPS. Any queries we receive through the Website will be forwarded to a secure email server for processing.
If we deem it necessary to retain any personally identifiable information that you’ve provided, it will be stored in an encrypted database and handled securely in accordance with the Privacy Act 1988 and Australian Privacy Principles, as outlined within our Privacy Policy.
At no time will your data be sent to any other third-party hosted server without your prior written consent.
We use a handful of WordPress plugins to make your experience with the Website more enjoyable. The plugins have been thoroughly vetted for vulnerabilities, and all are kept up-to-date with the latest security patches.
Limitation of Liability
We make reasonable efforts to secure your personal information, however we are not responsible for any individuals’ actions resulting from unauthorised access, disclosure, or data breaches beyond our control.
In no event shall Cooke Industries, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of, or inability to access or use the Website
- Any conduct or content of any third party on the Website
- Any content of any third party API/plugin used by the Website; or
- Any content obtained from the Website.
By using the Website, users acknowledge and accept the inherent risks associated with transmitting data over the internet.
Terms of Service Updates
These Terms are subject to change in compliance with state and federal laws.
We may update these Terms at any time.